Saturday, November 17, 2007

My Not So Perfect Family

"Once upon a time there lived a family. The family was a picture of peace and harmony. The parents never disagreed on anything, nor was there cause for conflict. The home was a center of joy and orderliness at all times. Everyone who knew them perceived that they were in fact, a perfect family. ....Indeed, I wish this were my family....
Every family is unique, and has its own combination of strengths and weaknesses. In fact at some point in time, families encounter, stress, transition, and perhaps even conflict. Above all, families become overwhelmed by what seems like an endless upheaval of confrontations, when dealing with work, school, and individual family needs. Fortunately, a majority of families are able to communicate effectively and resolve conflict. Although, there are others, who seem to have difficultly understanding each other. Sadly, my family is one of these. This past week I had the opportunity to do a thorough examination of my "not so perfect family." Overall, my findings indicated various hindrances in communication, and their jaundiced effect on my family. First and foremost, my parents remotely continue to embrace the traditional gender roles of husband and wife. Likewise, my father continues to be the breadwinner, the dominant provider. While my mother is considered to be the caretaker, and the passive nurturer.
Furthermore, my mother has not had a full time job in over thirty years. Therefore, she relies immensely on my father. Unfortunately, this has placed a physical, as well as emotional strain on him. Until last year, my twin sister and I were dependent on our parents. However, now, things have changed, and we no longer have the the indulgences we once acquired. Moreover, at the age of fifty eight, my dad continues to strenuously work as a union Carpenter. As a result, the stress, and apprehension he endures is improbable. To make matters worse, when my father arrives home, he remains despondent, and pessimistic. At times, his melancholy is contagious.
Very rarely there are times, when my family collaborates and spends some quality time together. With this mind, the style I perceive to be most prevalent within my family is passive congenial. Moreover, through observation, I was able to effectively indicate the three cores of communication and satisfaction the conflict styles, the tactics involved in conflict, and conflict management, and the nonverbal and verbal communication that preserves throughout my family. For example, one night at dinner, my mother was badgering my father regarding a previous incident. When suddenly, my father decided to shift the topic on myself. He executed a kitchen sinking strategy, by mentioning to my mother, something I had done in the past. In other words, my father had diverted all consciousness on myself.
Likewise, my father had engaged in unproductive conflict, by means of disconfirming, cross complaining, interruption, and conveying a negative climate. In addition, he had demonstrated several of Thomas and Kilman's avoidance tactics, including; Evasion (implying the problem exists elsewhere, and Topic shift/Kitchen sinking (changing the subject).
Nevertheless, my mother is considered to have a highly critical, imperious, disparaging, and defensive personality. Primarily, at dinner she was concerned with securing the blame on my father, as well as only listening to what she wanted to hear. In fact, I recall her speaking in a negative tone of voice, and consciously stating, "Charlie, your not listening!" Meanwhile, My father sat miserably, glancing down at his dinner plate eating the remains of his beef stew. Above all, he was providing my mother with little or no eye contact.
Similarly, my mother engaged in unproductive conflict, by means of disconfirming, self centeredness, (egocentric ism), selective listening, excessive metacommunication, and negative mispunctualition. Nonetheless, she demonstrated several of Thomas and Kilman's distributive tactics, including; Sarcasm (responding sarcastically), Personal criticism (faults to the other person's character), Blame (attributes the entire conflict to the other person), Prescription (telling the other person what to do), Blemish, and Rejection. Lastly, my mother expressed disagreement with my father.
Overall, I found that at dinner my father used little verbal communication. Where as my mother, spoke profusely, and conveyed a great deal of verbal communication. Indeed, the conflict style that would further explain this family dilemma , would be Competing/Forcing (win-lose).
In general, poor communication seems to be the underlying factor weakening my family. Moreover, this insufficient communication has caused numerous problems. These deterrents include: excessive family conflict, ineffective problem solving, and a significant decrease in emotional support. Therefore, it can be generalized that unhappy family relationships, are the result of negative communication patterns. In all, my parents tend to have difficulty listening to one another. In regards to my family, I had observed several negative communication patterns. These deficient patterns include: unproductive conflict, avoidance and distributive tactics, and a competing/forcing conflict style. In addition, the nonverbal behaviors my parents displayed such as; facial expression, and body language were vague, and indirect.
Overall, through my observation, I was able to understand the various aspects of conflict, and how they constructively alter family relationships. With that being said, I strongly believe several changes need to be exerted in order to decrease conflict in families. Some modifications include: coordinating tasks, negotiating differances, and the abilty to reach closure. In all, if these adjustments were applied by my family, I would acquire what I have been long awaiting for.... a perfect family : )

Wednesday, November 7, 2007

Communication: The Ultimate Gender Barrier

"Life is really simple, but men insist on making it complicated."

~ Confucius


During the past few years, I have discovered that there are a vast majority of differences among men and women. Whether it be the way they dress, their eating habits, attitude, or even their body language. However, I found the greatest dissimilarity to be the conversational styles presented by men and women in the workplace.
With this in mind, communication between the genders, has become more prevalent, and pervasive in today's society. Research indicates that men and women are socialized differently and have diverse styles of speaking. According to the article, Men and Women Talking on the Job, Tannen mentions that men aim to hold the highest status role, and challenge those who defect these confrontations through increasing authority, and arrogance (73). Nonetheless, Tannen believes women are at a disadvantage, and seem to lack confidence. Likewise, women tend to use greater detail in leading up to the point, and express significant kindliness, affection, and congeniality through self disclosure (73).

Furthermore, Tannen discovered that men are widely observed to come quickly to the point they wish to make, by interrupting the conversation, and through use of assertive language.
Likewise, I agree with Tannen's generalization concerning gender communication in the workplace. Through personal scrutiny, I found Tannen's description to be accurate. Unfortunately, I have seen a great deal Tannen's gender communication patterns throughout my employment. As an intern at the Hyatt Regency Princeton, I have had the opportunity to carefully monitor the conversational styles of the female and male employees. With the help of Professor McManion, I was able to conduct a naturalistic observation of the verbal and nonverbal communication among Hyatt employees. As a result, I had successfully found the various differences in conversational styles between women and men. These disparities were similar to Tannen's findings.
In my observation, I constituted that men who held managerial positions were more self centered, and had developed aggressive strategies in making sure they receive the top positions. As a result, almost every top position at the Hyatt Regency Princeton, such as the General Manager, the Controller,the Director of Sales, the Director of Food and Beverage, the Director of Rooms, and the Director of Engineering are held by men. Moreover, I discovered the men that acquire these high positions, use conversation to negotiate their status and to preserve their dominance, determination, and autonomy. Nevertheless, the females at the Hyatt Regency Princeton obtain the lower positions, such as the Human Resources Coordinator, the Revenues Manager, Assistant Food and Beverage Manager, Front Desk Manager, and the Executive Housekeeper, to name a few. With that being said, these females use dialogue to conciliate closeness, and familiarity.
Lastly, I concluded that the male employees at the Hyatt progress to solutions, and engage in problem solving at the moment. Where as female employees, tend to converse regarding the problem, and try to solve it collaboratively. In addition, the male employees were valued on their performance, and their ability to achieve results. While the female employees were evaluated on their emotional responses, and their means of communicating effectively.
In general, I believe there needs to be a greater awareness concerning the differences in gender communication. This recognition can than succor in eliminating the complications that occur throughout gender communication. These obstacles among men and women in the workplace include; resentment, anxiety, uncertainty, and decreased productivity.
Above all, I feel both sexes need to understand the inherent differences in their conversational styles. With this in mind, several effective strategies can be used to resolute the dilemma in gender communication. For example, a few techniques include: conflict resolution, the acceptance of others perceptions, and the ability to acquire an open mind. Likewise, all of these methods can help in reducing the the gender barrier that is present in the workplace today. Most importantly, they can assist in establishing a desirable work environment not only for males, but for females as well. : )